Ledger® Live Download — Official App Setup & Troubleshooting

Download and install Ledger® Live securely for desktop and mobile. Learn to manage your Ledger® wallet and resolve login or verification errors.

Ledger® Live Download is the official software required to manage your Ledger® Live Wallet. Available for both desktop and mobile, it allows users to securely access their cryptocurrencies, check balances, send and receive assets, and perform firmware updates. Whether you’re using Ledger® Live Desktop or the Ledger® Live App, your private keys remain securely stored in your Ledger® hardware wallet, never exposed online.

Downloading Ledger® Live

To begin, visit the official Ledger® website and select the correct version for your operating system — Windows, macOS, or Linux. Mobile users can download the Ledger® Live App from Google Play or the Apple App Store. Avoid downloading from unofficial websites to prevent installing tampered or phishing versions of the app.

Ledger Live login and setup

After installation, open the app and proceed with Ledger Live login. Connect your Ledger® device using the original cable or Bluetooth (for Nano X users). Enter your app password or PIN if enabled. Ledger® Live automatically detects your hardware wallet once connected and unlocked. Remember — Ledger® never asks for your recovery phrase during login.

Tip: Always update both your Ledger® Live App and your Ledger® device firmware for smooth operation and security enhancements.

Troubleshooting Ledger® login issues

If you encounter Ledger Login not working or Error Connecting Ledger Account, ensure your USB connection or Bluetooth pairing is stable. Restart both the app and your computer or mobile device. Update your system drivers and the Ledger® Live App. Disable other wallet extensions that might interfere with the connection.

For persistent issues, refer to the Ledger Help Center, which provides official troubleshooting steps and device diagnostic tools.

Ledger® Account Recovery and verification

If your device becomes lost or damaged, Ledger Account Recovery allows you to restore your wallet using the 24-word recovery phrase. Never enter this phrase online — it must only be used on your Ledger® hardware device. If you need a Ledger 2FA reset, note that 2FA is not tied to your Ledger® account but to the physical device itself.

If you Can’t verify Ledger Wallet, ensure you are running the official Ledger® Live version and verify your device authenticity through the app’s built-in security check feature.

Unable to Ledger® Trezor?

If you see the message “Unable to Ledger Trezor,” it means you’re trying to connect a Trezor device to Ledger® Live. Trezor and Ledger® use different ecosystems — Trezor works with Trezor Suite, while Ledger® devices use Ledger® Live. Mixing these tools will not work and may cause connection issues.

When the Ledger® Live App is not working

If your Ledger Live App not working, reinstall it after backing up your configuration file. Check your internet connection, firewall settings, and operating system permissions. If necessary, clear the app cache from the settings panel before relaunching it.

Frequently Asked Questions (FAQs)

  1. Where can I safely download Ledger® Live? Only from the official Ledger® website or verified app stores to avoid fake applications.
  2. Why won’t my Ledger® device connect? Try different USB ports or cables, unlock your device, and ensure you’re using the latest Ledger® Live version.
  3. Can I reset Ledger® 2FA? No — Ledger® does not use traditional 2FA. Access is tied to your hardware wallet and recovery phrase.
  4. How can I recover my Ledger® wallet? Use your 24-word recovery phrase on a genuine Ledger® device during setup.
  5. What should I do if the Ledger Live App isn’t working? Reinstall the app, check network permissions, and update to the latest version.
  6. Can I use Trezor with Ledger® Live? No. Use Trezor Suite for Trezor devices and Ledger® Live for Ledger® devices.